Development of a policy for the refurbishment and replacement of furnishings in public areas of James Cook University Library

Richard Sayers

Abstract
The James Cook University Library has developed and implemented a policy for the refurbishment and replacement of furnishings in public areas. The policy-making process revealed a significant lack of professional literature regarding this topic. This paper details the process undertaken at the library and highlights a number of important observations with applications to libraries elsewhere. These include the need for record-keeping practices and a recognition of their importance in maintenance decision making.